Last Updated: September 3, 2026

This Shipping Policy explains how Curio Drops processes and delivers orders.

Curio Drops is operated by DHRUBOJYOTI JASU.

1. Order Processing

Orders are generally processed within [1–3 BUSINESS DAYS] after successful payment confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, promotional periods, product launches, or periods of unusually high order volume, processing may take longer.

2. Delivery Time

After an order has been shipped, estimated delivery generally takes approximately [3–7 BUSINESS DAYS], depending on the delivery location and courier service.

Delivery timelines are estimates only and are not guaranteed unless specifically stated otherwise.

Remote and difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

We may offer free shipping on selected orders, products, locations, or promotional campaigns.

Any applicable shipping charges will be clearly communicated at checkout.

4. Delivery Address

Orders will be delivered to the address entered by the customer during checkout.

Customers are responsible for ensuring that their:

• Name
• Address
• PIN/ZIP code
• Mobile number
• Other delivery information

are accurate and complete.

Curio Drops is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

5. Tracking

Where tracking is available, tracking information may be provided after the order has been dispatched.

Customers can use the tracking information provided by the relevant courier service to follow the status of their shipment.

6. Delivery Attempts

Courier partners may make multiple delivery attempts depending on their operational policies.

If delivery fails because the customer is unavailable, provides an incorrect address, refuses delivery, or otherwise prevents successful delivery, additional charges or a re-shipping fee may apply.

7. Delayed Deliveries

Occasionally, deliveries may be delayed due to circumstances outside our reasonable control, including:

• Weather conditions
• Natural disasters
• Transportation disruptions
• Public holidays
• Strikes
• Courier operational issues
• Government restrictions
• High order volumes
• Incorrect address information
• Remote-area delivery conditions
• Other unforeseen circumstances

We will make reasonable efforts to assist with delayed shipments but cannot guarantee delivery within a particular timeframe.

8. Lost or Damaged Shipments

If your package appears to have been damaged during delivery, please contact us promptly and provide photographs of the package and product where possible.

If a shipment is confirmed as lost in transit, we will coordinate with the applicable courier service and take reasonable steps to resolve the matter.

9. Undelivered or Returned Shipments

If an order is returned to us because of:

• Incorrect or incomplete address
• Customer unavailability
• Refusal to accept delivery
• Failure to respond to courier communications
• Repeated failed delivery attempts

we may contact the customer to arrange re-shipment.

Additional shipping charges may apply for re-shipment.

10. International Shipping

Curio Drops currently ships only within India.

11. Contact Us

If you have questions regarding your shipment or delivery, please contact:

Legal Entity: DHRUBOJYOTI JASU
Brand: Curio Drops
Email: support@curiodrops.in
Phone: +91-7596802391
Address: D44, Barasat Road, Amarabati, Sodepur, WB – 700110